Responsibilities

  • Plan, communicate, monitor and report daily/weekly routes to be covered by 2 or 3 GPS mapping vehicles in the field.
  • Use a Route Planning software and GPS mapping devices to plan and manage the daily and weekly routine that will be performed by the Scanning vehicles in the field. Communicate the daily routes to the project teams including the Project Manager, field crew, office staff, etc.
  • Make necessary arrangement for the appropriate vehicle (total of 3 vehicles) to be employed for each day to assure that the specific area and routes have been covered.
  • Keep track of the movement and progress of each vehicle
  • Receive complaints about driver, vehicle, and goods in transit
  • Receive report about vehicle or equipment damage, accident and emergency situations
  • Ensure that damaged vehicles and equipment are repaired and restored to working state
  • Relay reports and work assignments to the Project Manager and survey teams. 
  • Chart routes to be taken by drivers and ensure compliance with the predetermined routes
  • Modify predetermined routes when the need arises
  • Ensure timely and efficient dispatch of job assignments.
  • Negotiate rates and set up hotel accommodations for teams.
  • Ensure compliance in quality and quantity of results achieved from the field crew.
  • Ensure overall project plan is on time and tracking according to project plan.
  • Direct customers’ inquiries regarding the project to the PE Project Manager.
  • Prioritize daily routes and utilize teams to assist each other when time allows. 
  • Arrange for emergency pickup and delivery of orders, maintenance, PM’s, tapes, equipment, etc.
  • Maintain a friendly relationship with customers and teams to ensure continuous communications.
  • Maintain a friendly relationship with drivers to ensure steady compliance whenever they are called for work even in emergency situations
  • Maintain a dispatch log to record all details of work performed and tasks accomplished.
  • Assist Project Manager with data to communicate to customer deliverables. 
  • Set up emergency services for the teams in the field which could range from equipment failure, vehicle failure, rental equipment, accidents and sickness or team member replacement
  • Work with local temp agencies to provide support if necessary.

Requirements – Skills, Knowledge, Abilities

  • Communication: The Route Planner must have excellent communication skills. Being able to set and adjust routes and hotel accommodations when required and pass the same information across to drivers is imperative to the success of the project. The dispatcher must also be able to sustain an open line of communication with the parties involved – customer, manager, hotels, and teams
  • Dispatching involves constant monitoring or the project teams’ accomplishments – receiving calls from different drivers, customers, and managers; tracking the drivers’ progress and arranging for adjustments. Therefore, the dispatcher must be able to multitask and prioritize effectively without making mistakes
  • Good map reading skills and the ability to use mapping devices to chart routes for the movement of the drivers is very important. In addition, an expansive knowledge of routes and obstructions to routes is essential. Knowing road closures, weather, road conditions, accident information, detours, etc. regarding California roads and highways.
  • The dispatcher must be able to work in high-pressure environment
  • Must have good time management skills
  • Must be able to work with very little direct supervision.
  • Must be able to make good quick decisions.
  • He/she must be willing to work flexible schedules including working on weekends, holidays, and over time to meet the demands of clients
  • He/she must exhibit a high level of emotional maturity and calmness to handle the stress associated with the position well
  • Experience in a leadership position is very essential to be able to coordinate the drivers under his/her supervision

We invite qualified individuals to send a cover letter along with their Curriculum Vitae to PILLAR, Inc., P.O. Box 609, Wytheville, VA 24382 or email them to This email address is being protected from spambots. You need JavaScript enabled to view it.